Interactive Infographic: Types of Chatbots

Click on each type to learn more about how it works.

These chatbots follow predefined scripts and respond based on specific keywords or patterns. Best for FAQs and simple customer queries.

Using machine learning and NLP, AI-powered chatbots understand context and generate human-like responses.

These bots recognize speech and respond with voice-generated replies, commonly used in virtual assistants like Siri or Alexa.

A combination of rule-based and AI-powered approaches, providing both structured and dynamic responses.

Designed for specific tasks like booking appointments, making payments, or processing orders.

Interactive Infographic - Types of Chatbots